The agreement is concluded between the Internet service for the exchange of title signs, hereinafter referred to as the Contractor, on the one party, and the Customer, represented by the one who has used the services of the Contractor, on the other party.
2. List of terms.2.1. The exchange of title signs is an automated Internet service product that is provided by the Contractor on the basis of these rules.
2.2. The Customer is an individual who agrees to the terms of the Contractor and this agreement, to which he/she accedes.
2.3. The title sign is a conventional unit of a particular payment systеm that corresponds to the settlements of electronic systems and denotes the scope of rights corresponding to the agreement of the electronic payment systеm and its Customer.
2.4. Application — information provided by the Customer for the use of the Contractor's funds in electronic form and indicating that he accepts the terms of use of the service offered by the Contractor in this application.
2.5. KYC & AML – «Know Your Customer» and «Anti-Money Laundering» (anti-money laundering).
2.6. Contractor — a systеm providing services for the exchange, purchase/sale of electronic currencies.
2.7. Operation — transfer of electronic currency to the customer.
2.8. Payment systеm — a software and hardware product developed by a third party and representing a mechanism for implementing the accounting of monetary obligations, as well as payment for goods and services on the Internet, organizing mutual settlements between its users.
3. Terms of the Agreement.These rules are considered to be organized due to the terms of the public offer, which is formed at the time of the Customer's application submission and is one of the main components of this agreement. The public offer is the information displayed by the Contractor about the terms of the application submission. The main component of the public offer is the actions taken at the end of the application submission by the Customer and indicating his exact intentions to make a deal on the terms proposed by the Contractor before completing this application. The time, date and parameters of the application are created by the Contractor automatically at the moment of completion of the formation of this application. The offer must be accepted by the Customer within 24 hours from the moment of completion of the application. The service agreement comes into force from the moment of receipt of title units in the full amount specified in the application from the Customer to the details of the Contractor. Transactions with title units are accounted for in accordance with the rules, regulations and format of electronic settlement systems. The agreement is valid for a period that is established from the moment of filing the application until termination at the initiative of one of the parties.
4. Unforeseen circumstances.If unforeseen circumstances arise during the processing of the Customer's application, contributing to the Contractor's failure to fulfill the terms of the agreement, the deadlines for fulfilling the application are postponed. The Contractor shall not be liable for overdue obligations.
5. Agreement form.Both parties, represented by the Contractor and the Customer, accept this agreement as an agreement equivalent in legal force, indicated in writing.
6. Claims and disputes.Claims under this agreement are accepted by the Contractor in the form of an e-mail, in which the Customer indicates the essence of the claim. This letter is sent to the details of the Contractor specified on the website.
7. Conducting exchange transactions.7.1. Applications are processed in a semi-automatic mode, the application execution period takes from 5 minutes to 72 hours.
7.2. Payment and fixing of the exchange rate for BTC cryptocurrency is carried out after the 3rd confirmation in the Bitcoin network. Payment and fixing of the rate for other cryptocurrencies is carried out at the time of full crediting to the Contractor's account.
7.3. The rate in the directions "give" Fiat, "receive" cryptocurrency is fixed at the time of crediting funds to the Contractor's account.
7.3. In case of high network load or technical problems for reasons beyond the control of the Service, the application processing time may be increased to 240 hours.
7.4. Paid requests for an amount less than the minimum exchange amount specified on the website are processed at the rate at the discretion of the exchange service, refunds for these requests are possible with a deduction of a commission of up to 10% of the received amount, as well as minus the commission for sending funds.
7.5. Payment to Sberbank ruble cards is made by card number, to other banks, payment is made by phone number through the fast payment systеm (FPS)
7.6. If the created request is not paid within 30 (thirty) minutes from the moment of creation of the request, the request is automatically deleted, the issued details become irrelevant. Bank details are valid for 15 (fifteen) minutes after being issued on the website.
7.7. Exchange of coins that require MEMO or TAG when sending to our wallet must have these MEMO or TAG values. Funds sent without using MEMO or TAG are not subject to crediting or return.
7.8. It is strictly prohibited to use the Contractor's services to conduct illegal transfers and fraudulent activities. When concluding this agreement, the Customer undertakes to comply with these requirements and, in case of fraud, bear criminal liability established by law at the moment.
7.9. If the application cannot be processed automatically due to circumstances beyond the Contractor's control, such as lack of communication, lack of funds, or erroneous data from the Customer, the funds will be credited to the account within the next 24 hours or returned to the Customer's details, minus the commission expenses.
7.10. Upon first request, the Contractor has the right to transfer information about the transfer of electronic currency to law enforcement agencies, the administration of payment systems, as well as to victims of illegal actions, who suffered as a result of fraud proven by the courts.
7.11. The Customer undertakes not to interfere with the work of the Contractor and not to damage its software and hardware, and the Customer undertakes to transfer accurate information to ensure that the Contractor fulfills all terms of the agreement.
7.12. The Customer undertakes to submit all documents requested by the Contractor, certifying his identity and the origin of funds, in case of suspicion of fraud and money laundering.
7.13. To verify the User (KYC), the Administration has the right to demand the following
data:
Passport or other identity documents;
Video selfie with an identity document;
Video confirmation of sending funds, must be demonstrated from a third-party device
sending funds to our address.
7.14. Refunds are made within 5 (five) calendar days after passing verification, minus up to 10% of the amount received.
8. In addition.8.1. If the Contractor's account receives an amount different from that specified in the application, the Contractor makes a recalculation that corresponds to the actual receipt of title units. If this amount differs from that specified in the application by more than 10%, the Contractor unilaterally terminates the agreement, and all funds are returned to the Customer's details minus the amount for commission expenses during the transfer, as well as an additional commission of 10% of the received amount.
8.2. The Customer undertakes to comply with the standards corresponding to the legislation, and also not to forge title units and not to create obstacles to the normal operation of the Contractor's program code.
8.3. In case of counterfeiting of title signs or exerting influence with the purpose of worsening the work of the Contractor, namely its program code, the application is suspended, the Contractor has the right to freeze the title signs received from the Customer until the circumstances are clarified, and also to request a full verification of the Customer, after which a recalculation is made at the rate current at the time of completion of the verification. In case of confirmation of the above actions by the Customer, the contract is terminated, the title signs are not subject to return.
8.4. In case of using the Contractor's services, the Customer fully agrees that the Contractor bears limited liability within the framework of these rules and does not provide additional guarantees to the Customer, and does not bear additional liability to him. Accordingly, the Customer does not bear additional liability to the Contractor.
8.5. If the exchange rate in the application changes by more than 0.3%, the application is recalculated at the current exchange rate.
8.6. The Contractor is not liable for damages and consequences in case of an erroneous transfer of electronic currency if the Customer indicated incorrect details when submitting the application.
8.7. The Contractor is not liable for transfers in favor of third parties, and does not perform transfers to the details of non-residents of the Russian Federation.
8.8. The Contractor may charge a commission of 10% + a transfer fee in the event that the Contractor cannot fulfill the request (send funds to the client's card) for the reason that the Customer's bank card is blocked or is suspected of fraud by the bank's security services.
8.9. It is strictly prohibited to use the Contractor's services to conduct illegal transfers and fraudulent activities (darknet and other similar resources). By concluding this agreement, the Customer undertakes to comply with these requirements and, in the event of fraud, bear criminal liability established by law at the moment.
8.10. If funds were frozen by a global regulator (trading partners), then the funds will be returned only after the funds are completely unblocked.
8.11. The Customer undertakes to withdraw funds using the provided QR code within 30 minutes after the Contractor issues it by mail, otherwise the Contractor has the right to rеplace the QR code or refund the funds with recalculation of the current exchange rate, as well as taking into account the deduction of the return fee.
8.12. Funds received to the details of the exchange service without a created application are stored for 30 calendar days, after which the received amount becomes the full property of the exchange service. When returning funds, the exchange service has the right to withhold 10% of the received amount, as well as a commission for the transfer.
8.13. The Contractor is not responsible for the transfer to the wrong bank, when transferring, the Customer undertakes to make the transfer according to the details in the application. When transferring to the wrong bank, the Contractor does not guarantee a refund. If it is possible to make a refund, the Contractor has the right to withhold a commission of up to 10% to cover labor costs and organize the return.
8.14. Funds received according to the application, but the application received the status "Error application" if the customer does not get in touch or cannot change the details for some reason (lost access to mail) the exchange service, if possible, makes a return to the customer's details minus a 10% commission, as well as a transfer commission.
8.15. If a return is not possible, the funds are stored for 30 calendar days, after which the amount received becomes the full property of the exchange service.
8.16. The Contractor does not guarantee a refund or processing of the application if the user sent funds in the wrong currency/network. If technically possible, the refund will be made within 15 calendar days minus up to 10% to cover the labor costs of restoring the title signs.
9. Return of assets that have not passed the AML check.9.1. The administration of the exchange service carries out an AML check of the assets received from the client. If funds were received from sites related to illegal activities (Mixing Service, Illegal Service, Fraudulent Exchange, Darknet Service, Darknet Marketplace, Ransom, Scam, Stolen Coins, Sanctions) — these funds are blocked until verification is completed in accordance with paragraphs 7.13, 7.14
9.2. After verification, the funds will be sent to the same details from which the transfer was made, minus the exchange service commission.
10. Disclaimer of obligations.The Contractor has the right to refuse to conclude an agreement and fulfill an application without giving reasons. This clause applies to any client.
The Unicash.pro website (hereinafter referred to as the "Site") uses cookies and similar technologies to ensure maximum convenience for users. This allows us to provide personalized information, remember user preferences when visiting the site, and help find the information you need. Collecting data through cookies helps us improve our services and provide them in the most convenient form for you.
This agreement governs the use of information received from users by the Site, and also includes a description of cookies, how they are used, and instructions for refusing to use these files.
What are cookies?A coоkie is a small text file that is placed by an Internet site on your device (personal computer, phone, or other device). These files contain information about your navigation on the site, including your preferences on the Internet. The purposes of using cookies:
Analyzing page traffic to optimize and improve the Site.
Providing content and messages tailored to the interests of users, both on our Site and on third-party resources.
Simplifying the search for the information needed by the user.
Determining the number of visitors and analyzing their behavior on the site to improve its
efficiency and understand the needs of the audience.
Before placing cookies on your device, the Site will ask for your consent through a pop-up window. By agreeing, you allow us to provide you with the best possible experience with our resource.
If you do not want to consent to the use of cookies, some functions of the Site may not work correctly. Privacy and security:
We do not store personal and confidential information, such as addresses, passwords, bank card details and other identifying information, in the cookies used on the Site. The cookies we use do not pose a threat to your privacy.
How to disable cookies:If you want to refuse the use of cookies, you can disable them at any time in your browser's settings and dеlete saved files associated with our Site. Please note that after this, the functionality of the site may be limited.
Responsibility for external resources:The Site is not responsible for the content, collection and processing of data by third-party resources, links to which may be placed on our Site. We recommend that you read the privacy policy of third-party sites before providing them with personal data.
We strive to ensure that the use of our resource is as safe and comfortable as possible for you.
This document sets forth the operator's policy in the area of personal data processing and includes information on measures aimed at protecting them. The policy is available for review by all users on the Internet.
The purpose of the document is to ensure the protection of the rights and freedoms of individuals when processing their personal data, including the right to privacy, protection of personal and family secrets.
Compliance with the requirements of this Policy is mandatory for all employees of the operator who participate in the processing of personal data.
Clicking the consent button in the interface with the text of the Privacy Policy or activating the corresponding checkbox is considered your full and unconditional consent to the terms of this Policy.
Personal data – any information related to a specific or potentially identifiable individual (subject of personal data), allowing him/her to be identified. This may inсlude personal, financial, payment and account data, contacts from the phone book, device location information, data on the list of installed applications, microphone and camera recordings, as well as other confidential data related to the device or its use.
Personal data permitted for distribution - personal data that the subject has provided access to an unlimited number of persons by expressing their consent to the processing of data for distribution.
Operator - a person (or group of persons) who organizes and / or carries out the processing of personal data, determines the purposes, volume and composition of the processed data, as well as the list of operations performed with them.
Processing of personal data - any actions (operations) or a set of actions performed both with the use of automated means and without them. This may inсlude the collection, recording, systematization, storage, updating, retrieval, use, transfer, depersonalization, blocking, deletion and destruction of data.
Automated processing of personal data is the processing of data using computer technology.
Distribution of personal data is actions aimed at providing personal data to an unlimited number of persons.
Provision of personal data is actions aimed at disclosing data to a specific person or group of persons.
Blocking of personal data is a temporary suspension of data processing (except in cases where processing is necessary to clarify them).
Destruction of personal data – actions that make it impossible to restore data in an information systеm or on tangible media.
Depersonalization of personal data – actions that make it impossible to determine who exactly the data belongs to without additional information.
Personal data information systеm – a set of databases containing personal data and technologies that ensure their processing.
Cross-border transfer of personal data – transfer of data to the territory of a foreign state to its authorities, individuals or legal entities.
Personal account – a personalized user section on a website or in an application, protected by authorization (login and password). Account registration is carried out using the user's email.
Login and password – unique sets of letters and numbers used for authorization in the personal account. Actions performed in the account using this data are considered user actions.
User – an individual who has reached the age of 18, has full legal capacity and uses the information systems of the site and mobile application.
Site – a collection of technical and information resources, including texts, graphics, images, video materials and software elements, united by a unique email address.
Processing of personal data on the unicash.pro website
The following categories of personal data are processed on the unicash.pro website:
Purposes of data processing:
Personal data is used for:
User verification:
To obtain additional functions of the personal account, the user independently contacts third-party verification services and provides them with the necessary information. The operator does not have access to the data transferred to these services, and only receives confirmation of the fact of verification at the user's request.
Data processing features:
The operator collects data via the Internet in two main ways: by providing data by the user and through automatic collection of information.
Users provide personal data by filling out the appropriate forms on the site or sending emails to the operator's corporate address.
Automatic collection of information includes processing data on users' interests on the site, based on entered search queries about the services provided and offered, analysis of the most visited sections of the site, as well as generalization and creation of statistics on the use of various parts of the site.
The operator automatically receives some types of information through technologies and services such as web protocols, cookies, web tags, as well as using the mobile version of the site and third-party tools.
A coоkie is a piece of data that is automatically saved on the user's device each time the site is visited. A coоkie acts as a unique browser identifier for the site, allowing information to be saved on the server, simplify navigation, analyze traffic and evaluate the results of the site. Most browsers support the use of cookies, but the settings can be changed to prohibit their use or track the process of their distribution. However, some functions of the site may not work correctly if cookies are disabled.
Web beacons. The operator may use "web beacon" technology (also known as "tags" or "dot GIFs") on individual web pages or in emails, which helps analyze the effectiveness of the site, for example by measuring the number of visitors or the number of clicks on key elements of the page.
However, web beacons, cookies and other monitoring technologies do not automatically collect personal data. Personal information is only available if the user provides it, for example, when filling out a contact form or sending an email. In such cases, the automatic collection of detailed information is activated to improve the usability of the site and improve interaction with users.
Rights and obligations of operators and subjects of personal data
Updating, correcting, deleting and destroying personal data
The subject of personal data has the right to demand from the operator:
Operator's responsibilities:
Destruction of personal data:
The data is subject to destruction:
Completion dates:
Notification:
The operator is obliged to:
Personal data subject have the right to request the following information from the operator:
The operator has the right not to provide information in the following cases:
The request must contain:
The request may be sent electronically and signed with an electronic signature. If the request is sent by a representative of the subject, it must be accompanied by a document confirming the representative's authority.
The operator is obliged to provide the subject with the opportunity to familiarize himself with his personal data free of charge in a manner similar to the provision of information upon request. In case of refusal, the operator must provide a reasoned response within 10 working days indicating the legal provision on the basis of which the refusal was made.
At the request of the authorized body, the operator is obliged to provide the necessary information within 10 working days with a possible extension of the period for 5 working days with notification of the reasons for the extension.
The operator takes the necessary and sufficient measures to fulfill the obligations stipulated by the Federal Law "On Personal Data" and the relevant regulatory legal acts.
1. Appointment of a person responsible for organizing the processing of personal data.
2. Development and approval of:
3. Internal control of compliance of personal data processing with legislation and local acts of the operator.
4. Assessing the potential harm to personal data subjects in the event of a violation of the law and correlating this harm with the protective measures taken.
5. Training of employees directly involved in data processing in legal requirements and internal rules for the processing and protection of personal data.
These measures are aimed at ensuring the security of personal data in accordance with legal requirements, as well as preventing possible violations and eliminating their consequences.
Final Provisions
This Policy is a local regulatory act of the operator and is available to all users.
The Policy may be revised in the following cases:
The Policy comes into force from the moment it is posted on the website at: Unicash.pro
