+
10:00 - 22:00 MSK
8-800-302-70-72

FAQ

How to make an exchange?

Registration is not required for exchanging at UniCash.pro. On the homepage you need to sеlect the exchange direction, enter the exchange amount and then follow the instructions provided for each exchange direction.

What is the minimum amount for exchange?

The minimum amount for exchange is RUB 20,000.

Is registration required?

Registration is not required for exchange

Why is verification necessary?

In order to minimize the risk of fraud, we have to use a verification system for your bank card.

The purpose of this procedure is to make sure that it is the card holder who is performing the exchange transaction on our website.

Each bank card has to be verified once – no repeated verification is required for the card, all you have to do is provide the number of your previous request in our service chat for the operator.

How to have a card verified?

For verification of your bank card take the following actions:

  1. Take a photo of your card against the background of the open tab on our website with your request number.
  2. The photo must also clearly show the following: the first 4 digits and the last 4 digits of your card number and your full name must also be clearly seen if your card is personalized.
  3. Upload the photo to our chat and provide your request number

All other data in the photo can be covered. Only the front of the card is required!

After you upload the card to the website chat, its verification will take about a minute.

How to find out the request status/number?

You can see your request status on the page after the request is created. You will also receive a message to your email with all the data on your request, the link to the request and the request number.

How long does refunding on request take?

Money is refunded within 24 hours.