1. The parties to the agreement.
The contract is concluded between the Internet service for the exchange of title characters, hereinafter the Contractor, on the one hand, and the Customer, represented by the one who used the services of the Contractor, on the other hand.
2. Terms and definitions.
2.1. Exchange of title signs is an automated Internet service product, which is provided by the Contractor on the basis of these rules.
2.2. The Customer is an individual who agrees to the terms of the Contractor and this agreement, to which he joins.
2.3. The title sign is a conventional unit of a particular payment system, which corresponds to the calculations of electronic systems and indicates the scope of rights corresponding to the contract of the electronic payment system and its Customer.
2.4. Settlement system is a program developed by an intermediary and is a means of accounting for financial or other obligations, calculating for purchased products and services online, conducting user settlements.
2.6. A protective tariff is a tariff directed against the turnover of high—risk assets. Payment under this tariff is carried out with an additional commission of 10%.
2.7. KYC & AML – “Know Your Customer” and “Anti-Money Laundering”.
3. Terms of the agreement.
These rules are considered to be organized due to the terms of the public offer, which is formed during the submission of the application by the Customer and is one of the main components of this agreement. The public offer is the information displayed by the contractor about the conditions for submitting the application. The main component of the public offer is the actions taken at the end of the application by the Customer and indicating his exact intentions to make a deal on the terms proposed by the Contractor before the completion of this application. The time, date and parameters of the application are created by the Contractor automatically at the end of the formation of this application. The offer must be accepted by the Customer within 24 hours from the end of the formation of the application. The service agreement comes into force from the moment of receipt of the title signs in the full amount specified in the application from the Customer to the details of the Contractor. Transactions with title signs are taken into account according to the rules, regulations and format of electronic systems for calculations. The contract is valid for a period that is established from the moment of filing the application until termination on the initiative of one of the parties.
4. The subject of the agreement.
By using technical methods, the Contractor undertakes to exchange title signs for a commission fee from the Customer, after this person submits an application, and to do this by selling title signs to persons wishing to purchase them at an amount specified no lower than in the application submitted by the Customer. The Contractor undertakes to transfer the funds to the details specified by the Customer. In case of profit arising during the exchange, it remains on the Contractor’s account as an additional benefit and a premium for commission services.
5. Warranty period
The contractor gives a guarantee for the services provided within 24 hours from the moment of execution of the exchange of title signs, unless other terms are agreed.
6. Force majeure
In the event that force majeure circumstances arise during the processing of the Customer’s application, contributing to the Contractor’s failure to fulfill the terms of the contract, the deadlines for the execution of the application are postponed for a period equal to the duration of force majeure. The Contractor is not responsible for overdue obligations.
7. Form of agreement
This agreement is accepted by both parties, represented by the Contractor and the Customer, as an agreement of equal legal force, indicated in writing.
8. Working with maps of England, Germany and the USA
For cardholders of the countries of England, Germany and the USA, the conditions for the transfer of title characters are extended indefinitely, corresponding to a full verification of the cardholder’s data. The funds are not subject to any transactions during the entire period and are in full amount on the Contractor’s account.
9. Claims and disputes
Claims under this agreement are accepted by the Contractor in the form of an e-mail in which the Customer indicates the essence of the claim. This letter is sent to the details of the Contractor specified on the website.
10. Conducting exchange operations
10.1. Processing an application takes from 5 minutes to 3 hours. The exchange is carried out strictly according to the request on the website.
10.2. In the direction of the exchange of BTC, the payment and fixing of the exchange rate occurs after 4 (four) confirmations of the network, in the case of other cryptocurrencies – after the funds are fully credited to the Contractor’s account.
10.3. If the application created by the Customer is not paid within 30 (thirty) minutes from the moment of creation of the application, the application is automatically deleted, the issued details become irrelevant.
10.4. It is strictly prohibited to use the services of the Contractor for illegal transfers and fraudulent activities. At the conclusion of this agreement, the Customer undertakes to comply with these requirements and, in case of fraud, to bear criminal liability established by the legislation at the moment.
10.5. If it is impossible to fulfill the request automatically, due to circumstances beyond the control of the Contractor, such as lack of communication, lack of funds, or erroneous Customer data, the funds are credited to the account within the next 24 hours or returned to the Customer’s details minus commission costs.
10.6. At the first request, the Contractor has the right to transmit information about the transfer of electronic currency to law enforcement agencies, the administration of settlement systems, as well as to victims of illegal actions, victims of fraud proven by judicial authorities.
10.7. The Customer undertakes to submit all documents requested by the Contractor, certifying his identity and the origin of funds, in case of suspicion of fraud and money laundering.
10.8. The Customer undertakes not to interfere with the Contractor’s work and not to cause damage to its software and hardware, and the Customer also undertakes to transmit accurate information to ensure that the Contractor fulfills all the terms of the contract.
11. In addition
11.1. If the Contractor receives an amount that differs from the amount indicated in the application, the Contractor makes a recalculation that corresponds to the actual receipt of the title characters. If this amount differs from the amount specified in the application by more than 10%, the Contractor terminates the contract unilaterally, and all funds are returned to the Customer’s details minus the amount for commission expenses during the transfer, as well as an additional commission of 10% of the amount received.
11.2. If the title signs are not sent by the Contractor to the Customer’s specified details within 24 hours, the Customer has the full right to demand termination of the agreement and cancel his application, thereby returning the title signs to his account in full. The application for termination of the agreement and return of the title signs is executed by the Contractor in the event that the funds have not yet been transferred to the specified details of the Customer. In case of cancellation of the contract, the return of the electronic currency is made within 24 hours from the date of receipt of the request for termination of the contract. If delays in the return occurred through no fault of the Contractor, he is not responsible for them.
11.3. If the title signs are not received from the Customer to the Contractor’s account within the specified period from the date of submission of the application by the Customer, the agreement between the parties is terminated by the Contractor unilaterally, since the contract does not enter into force. The customer may not be notified about this. If the title signs arrive at the Contractor’s details after the specified period, then such funds are transferred back to the Customer’s account minus all commission costs associated with the transfer.
11.4. If there is a delay in transferring funds to the details specified by the Customer, due to the fault of the settlement system, the Contractor is not responsible for damage resulting from a long receipt of funds. In this case, the Customer must agree that all claims will be made to the settlement system, and the Contractor will provide assistance to the extent possible within the framework of the law.
11.5. The Customer undertakes to comply with the norms corresponding to the legislation, as well as not to forge communication flows and not to create obstacles to the normal operation of the Contractor’s program code.
11.6. In case of forgery of communication flows or exerting influence in order to worsen the work of the Contractor, namely its program code, the application is suspended, the Contractor has the right to freeze the title signs received from the Customer until the circumstances are clarified, as well as to request full verification of the Customer, after which the recalculation is made, at the rate relevant at the time of completion of the verification. In case of confirmation of the above actions by the Customer, the contract is terminated, the title signs are not subject to return.
11.7. In case of using the Contractor’s services, the Customer fully agrees that the Contractor bears limited liability within the framework of these rules and does not give additional guarantees to the Customer, and also does not bear additional responsibility to him. Accordingly, the Customer does not bear additional responsibility to the Contractor.
11.8. The Contractor is not responsible for the damage and consequences of an erroneous transfer of electronic currency in the event that the Customer specified incorrect details when submitting the application.
11.9. If the exchange rate in the application changes by more than 0.3%, the application is recalculated at the current rate.
11.10. The Contractor is not responsible for the damage and consequences of an erroneous transfer of electronic currency in the event that the Customer specified incorrect details when submitting the application.
11.11. The Contractor may charge a commission of 10% + a commission for the transfer in the event that the contractor cannot fulfill the request (send funds to the client’s card) for reasons that the customer’s bank card is blocked or is suspected of fraud by the bank’s security services.
11.12. It is strictly prohibited to use the services of the Contractor for illegal transfers and fraudulent activities (darknet and other similar resources). At the conclusion of this agreement, the Customer undertakes to comply with these requirements and, in case of fraud, to bear criminal liability established by the legislation at the moment.
11.13. The administration of the exchange service has the right to perform an AML check of assets received from the client. If the funds were received from sites related to illegal activities (Dark Market, Dark Service, etc.), these funds are blocked. When conducting an AML check, the exchange office focuses on a detailed analysis of a specific transaction. If a detailed analysis reveals high risk parameters of more than 40%, or one or more of the following risks: Darkmarket 10%, Dark Service 10%, Scam 10%, Stolen 10%, Mixer 10%, Exchange Fraudulent 10%, Illegal Service 7%, Ransom 0.1%, Gambling 10%, Sanctions 10%. Payment for these applications is made at a protective tariff according to paragraph 2.6 of the rules. At the request of the client, the exchange service has the right to refund a high-risk transaction, in which case the exchange service has the right to withhold 25% of the amount on the application, as well as the transfer commission.
11.14. The Customer undertakes to withdraw funds using the provided QR code within 2 hours after its issuance by the Contractor to the mail, otherwise the Contractor has the right to rеplace the QR code or make a refund with the recalculation of the current rate, as well as taking into account the deduction of the commission for the refund.
12. Disclaimer of obligations
The contractor has the right to refuse to conclude the contract and execute the application without explaining the reasons. This clause applies to any client.